Privacy Policy
The security of your personal information is important to us. This Privacy Policy is designed to help you feel more confident about the privacy and security of your information when using or accessing any game, application or any other digital content (“Service”).
By using our Service you agree to the collection and use of your personal information by us in accordance with this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not provide us with any information and do not use the Services.
This Privacy Policy (together with our Terms and Conditions of Use) sets out the basis on which we process any personal information we collect from you, or that you provide to us through the Service.
If you have any questions or suggestions regarding our Privacy Policy, please contact us at : Imagineindias@outlook.com
The terms “GI”/”we”/”our”/”us” when used in this Privacy Policy means ‘Trending Video Apps’, and “you”/”your” means you as a user of our Service.
1. AGE REQUIREMENTS
We do not knowingly collect personal information from children under 18 years of age. If you are under 18 years old, please do not provide any personal information to us.
2. INFORMATION WE MAY COLLECT FROM YOU
2.1 We may collect and process the following information about you:
2.1.1 Information that you provide when registering for our Services;
2.1.2 Information that you publish on your user profile or which you post on in-game message boards. Please note that information that you voluntarily make public in your user profile, or which you disclose by posting comments will be publicly available and viewable by others. We do not hold any liability for any information that you voluntarily choose to be public through such and/or other explicit actions;
2.1.3 Information that you authorise a third party (e.g. a social network such as Facebook) to share with us, such as your email address or other information that may identify you;
2.1.4 Correspondence or a record of it, if you should contact us;
2.1.5 Surveys that you complete;
2.1.6 Statistical data about your browsing actions and patterns, which does not identify you. This means information about your computer and your use of our Services, including (where available) your IP address, unique mobile device identifier (UDID), International Mobile Equipment ID (IMEI), Android ID, device MAC address, social platform ID, advertising ID for Android platform, ID for advertisers (IDFA) and ID for vendors (IDFV) for iOS platform, OPEN UDID, ODIN, browser information, operating system, timestamps, the pages that you request, applications downloaded, traffic data, location data, weblogs and other communication data, and the resources that you access.
3. HOW WE USE YOUR INFORMATION
3.1 We use information held about you in the following ways:
3.1.1 to ensure that the Service is presented in the most effective manner for you and for your device;
3.1.2 to identify you when you use the Service;
3.1.3 to answer your questions and improve the Service;
3.1.4 to notify you about changes to our Service;
3.1.5 to provide you with updates and other information about special offers and new features of our Service; and
3.1.6 for marketing purposes where you agree to this by not turning off this setting on your device (refer to your device settings) or withdraw your consent, by contacting us.
4. HOW WE SHARE YOUR INFORMATION
4.1 We may share your personal information with third parties in the following circumstances:
4.1.1 for marketing purposes;
4.1.2 to other members of the company, our partners and service providers for the purpose of: managing or administering certain aspects of our Service; for analytics purposes; and to help us develop new services;
4.1.3 to protect the rights, property or safety of us or other Service users;
4.1.4 where we are obliged, or permitted, to do so by law; or
4.1.5 if we (or substantially all of our assets) are acquired by a third party, in which case personal information held by us about our users will be one of the transferred assets.
We may pass aggregated information to third parties about how our users use our Service but this will not include information which could be used to identify you.
5. WHERE WE STORE YOUR INFORMATION
5.1 We take appropriate organisational and technical measures to protect the personal information that we hold. We limit access to your personal information to those who we believe reasonably need to come into contact with that information in order to carry out their jobs.
5.2 The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us, one of our associated companies or a third party engaged by us. By submitting your personal information to us, you agree to such transfer, storing or processing. We will take all steps reasonably necessary to ensure that your personal information is treated securely at all times and in accordance with this Privacy Policy.
6. Location Information :
Our some apps and games may use location data. If you permit the app to access location services through the permission system used by your mobile operating system , we may also collect the precise location of your device and computer’s IP address, your mobile phone’s unique device ID
only for advertising purpose .
7. Contact Information :
We do not use email, contact information. We further do not sell, rent or transfer your Personal Information to third parties. The information that I request will be retained on your device and is not collected by me in any way.
8. COOKIES
We use cookies and similar technologies such as local storage within our apps to provide and optimise our Service. You can control which cookies you get and which you keep on your device through your browser settings. Unless you have adjusted your browser settings so that it will refuse our cookies, our system will issue cookies when you visit our website. However, if you do not accept cookies you may not be able to take advantage of many of the special features of the Service.
9. LINKS to privacy policy of third party service providers used by the app
Our Service may contain links to and from other websites and services. We are not responsible for the privacy practices or the content of any third party sites. Please check the individual privacy policy of any such websites or services before you submit any personal information to them.
10. KEEPING YOUR ACCOUNT SECURE
Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Service, you are responsible for keeping this password confidential and you are responsible for any misuse of such information. You must change your password on a regular basis and must not share your password with anyone.
11. YOUR RIGHTS
You have the right to ask us not to process your personal information for marketing, analytics or other purposes.
You may “opt out” from collection of your information by contacting us at : imagineindias@outlook.com
12. ACCESS TO INFORMATION
You have the right to access information held about you. Your right of access can be exercised in accordance with the Republic of Lithuania Law on Legal Protection of Personal Data. Any access request may be subject to a small administrative fee to meet our costs in providing you with details of the information we hold about you. Contact us at : imagineindias@outlook.com for details.
App Specific Privacy Policy(Ludo Club ™ : Online Game Chat)
Ludo Club™ : Online Game Chat does not intend to create account for users who are under the age of 18 years old or other age of majority as required by the laws of the country of your domicile if you use our services. So please do not use Ludo and Ludo Services if you are under such age requirement.
BY ACCESSING OR USING LUDO SUPREME STAR ONLINE LUDO GAME, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY POLICY AND THAT YOU UNDERSTAND YOUR RIGHTS IN RELATION TO YOUR INFORMATION AND HOW WE WILL COLLECT, USE AND PROCESS IT. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY IN GENERAL OR ANY PART OF IT, YOU SHOULD NOT USE LUDO SERVICES.
Capitalized terms, if not defined herein, shall have the meaning assigned to them in the Terms of Use.
HOW WE COLLECT YOUR INFORMATION FOR Ludo Club ™ : Online Game Chat
In order to provide Ludo Online Multiplayer Services, and improve the user experience and security of Ludo Online Multiplayer Services, we will collect, record, store, adapt, use, share or otherwise process your personal information, when you register a Ludo account and use Ludo Online Multiplayer Services.
We collect your personal information on the following grounds:
1.We need to process such information to deliver contractual services to you.
2.You consent to provide us when you create an account and use Ludo Services.
3. We collect when we believe it is for our legitimate interests in order to provide you better experiences with Ludo Services.
Information Needed for Contractual Services
We process the following personal information only as necessary to deliver contractual services as illustrated in the Terms of Use to you:
• Registration information, information you provide from third-party social media, Imo and Facebook, when you link a Ludo account with a third-party social media account. The third party’s collection, use and disclosure of your information will be subject to that third-party service’s privacy policy(https://www.facebook.com/privacy/explanation, https://imo.im/policies/privacy_policy.html). You can manage and revoke Ludo Imo or Facebook integration’s access to your data via the Imo or Facebook security settings page at ( https://www.facebook.com/settings?tab=account );
• When you make in-app purchases in the our Games, we do not collect or have any access to your name and billing information. This information is collected and stored by your platform (Android’s Google Play) or your platform’s payment processor.
Information You Consent to Provide
You consent to provide some or all of the following personal information when you create an account on the App or use Ludo Services, such as uploading contents on the App or contact us for technical support:
• Profile information, such as your alias, profile images, gender, social media account and password;
• User generated contents (“UGC”), such as messages, profile pictures, images, sounds or other data or materials that you upload, distribute on the App when you use Ludo Services;
• Your social network contacts with your permission, when you activate the “Friends” function and allow us to access your contacts;
• Your Global Positioning System (GPS) information, after you permit us to do so but you may change the access to your GPS information via the settings on your mobile device;
• Your opt-in choices and correspondence with us, such as information used to verify your account or to resolve your feedback or complaints;
• Information you provide when participating in in-app surveys and activities.
Information We Collect for Legitimate Interests
We may collect some or all of the following personal information about you when you use Ludo Services for legitimate interests:
• Network activity information, such as your browsing history, search history, the videos or pages you visited, the date and time of your visits, other users’ accounts that you subscribed, and information regarding your interaction with other users;
• Transaction information such as the transaction serial number and transaction historical records after you purchased Paid Services;
• Mobile advertising identifiers, which are used by mobile operating systems and made available to advertising providers to gather metrics on mobile apps (Apple’s IDFA or Google’s AAID) to help us and advertisers provide ads that may be more relevant to your interests;
• Metadata, associating with the UGC you provided us, which describes other data and provides information about how, when, and by whom the piece of UGC was collected and how that UGC was formatted, such as hashtags used to label the keywords to the sounds and captions; and
We do not collect special categories of personal information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, political opinions, trade union membership, information about your health and genetic and biometric data).
Cookies, small pieces of data to enable us to provide certain features, which are collected by us or our business partners to measure and understand the web pages you click on and how you use Ludo Services, enhance your experience using Ludo Services, and provide you with targeted advertising on Ludo Services and elsewhere across your different devices.
We access, preserve and share , use and share your information to produce and share aggregated insights that do not identify you. Aggregated data may be derived from your personal information but is not considered personal information as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature, to generate statistics about our users, or to calculate ad impressions served or clicked on.
HOW WE USE YOUR INFORMATION
We use the information we collect about you for the following purposes:
To administer Ludo Services (i.e. to provide Ludo Services to you) and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes (i.e. to guarantee Ludo Services’ stability and security) and to solicit your feedback;
To allow you to participate in interactive features of Ludo Services, when you choose to do so;
To provide you with user support and to improve, develop Ludo Services and facilitate product development;
To measure and understand the effectiveness of the advertising we serve to you and others;
To provide you with services based on the country settings you have chosen, such as content pushing and other content that is related to the country settings;
To enable us and our advertising partners to provide ads that may be more relevant to your interests :
To allow other users to identify you via the “Friends” function as a user of Ludo Services, to allow you to find other users and to connect with them on Ludo Services, and to support the socializing function of Ludo Services;
To enable our messenger service to function and to communicated with you;
To help us detect abuse, fraud, and illegal activity on Ludo Services;
To review pictures, images、messages and contents posted or generated on Ludo Services to ensure that we comply with any applicable content regulations in any relevant jurisdiction;
To enforce our terms, conditions, and policies; and
To comply with other applicable laws and regulations.
HOW WE SHARE YOUR INFORMATION
We may share your information with certain authorized third parties to assist in the improvement and optimization of Ludo Services, in order to prevent illegal uses, increase user numbers, development, engineering and analysis of information or for our internal business purposes, including but not limited to:
To our business partners so that we can improve Ludo Services;
To third-party advertising partners so that they can deliver ads they believe are relevant to you in other third party apps;
To cloud storage providers to store the information you provide;
To analytics and search engine providers that assist us in the optimization and improvement of the user experience on Ludo Services;
To IT service providers; and
To any member, subsidiary, parent, or affiliate of our corporate group.
Except for the above, we will not disclose or share with any third party your personal information, unless under the following circumstances:
if we obtained your consent, either implied or express;
if we are required to do so in order to comply with the applicable laws and regulations and government requests;
If we believe in our good faith that this is necessary to protect the public interest;
If it is necessary to do so to protect the safety and fundamental rights of another person;
If it is necessary to address fraud, security, or technical issues; and
If it is necessary to ensure the enforcement of our terms and conditions and the daily operation of Ludo Services.
THIRD-PARTY APPLICATIONS
Ludo Club™ : Online Game Chat may allow you to access to content, products or services offered by third parties through hyperlinks (in the form of word link, banners, channels or otherwise), API or otherwise to such third parties’ web sites (such as Imo, Facebook etc.). You are cautioned to read such web sites’ terms and conditions and/or privacy policies before using the Sites. Ludo’s Facebook integration uses the Facebook API Services. By using Ludo Facebook integration, you agree to be bound by the Facebook Terms of Service (https://www.facebook.com/legal/terms) and acknowledge that such use is subject to Facebook’s Privacy Policy (https://www.facebook.com/privacy/explanation). For example，You can manage and revoke Ludo Facebook integration’s access to your data via the Facebook security settings page at https://www.facebook.com/settings?tab=security.
You acknowledge that Ludo has no control over such third parties’ web sites, does not monitor such web sites, and shall not be responsible or liable to anyone for such web sites, or any content, products or services made available on or through such web sites.
YOUR RIGHTS
Pursuant to the applicable laws and regulations of the jurisdiction where you reside, you may have some or all of the following rights by (a) using Feedback function on Ludo Services or (b) by sending your request to us via email at imagineindias@outlook.com
access and update certain personal information that you have provided with us by logging into your Ludo account and using the features and functionalities available there;
rectify and delete your personal data retained on Ludo Services.
Right to portability-you may ask us to transfer some of your data, if it is collected on the basis of your consent, in structured, commonly used and machine-readable formats to you or other designated by you environment, if technically feasible.
Right to withdraw consent-You may withdraw your consent and ask us not to continue to collect or process your Personal Information at any time if that information is collected on the basis of your consent.
Right to restrict processing-You may request us to stop processing your Personal Information if you believe such information is collected unlawfully or you have other particular reason for wanting the restriction.
Right to object-You may object to the processing of any Personal Information we collect about you, at any time, if such information is collected on the basis of legitimate interests. Please note that we may reject your request if we demonstrate compelling legitimate grounds for the processing, which override your interests and freedom or the processing is for the establishment, exercise, or defense of legal claims.
HOW WE TRANSFER YOUR INFORMATION
We maintain servers around the world and your information collected by us are firstly stored and processed in servers nearest to your region. We have complied with relevant applicable data localization rules with respect to our data transfer practices. We take appropriate steps to ensure that the information we collected is processed in accordance with the privacy policy and the relevant applicable laws and regulations. If we provide any information about you to any legal agency, we will take appropriate measures to ensure such receiving institutes protect your information adequately in accordance with this privacy policy and the applicable laws.
HOW LONG WE KEEP YOUR INFORMATION
We use the following criteria to determine the period for which we will keep your information:
our contractual obligations and rights in relation to the information involved;
obligation(s) under the applicable laws and regulations to retain data for a certain period of time;
statute of limitations under the applicable laws;
our reasonable business purposes; and
disputes or potential disputes.
We retain your information for as long as it is necessary to provide you with Ludo Services so that we can fulfill our contractual obligations and rights in relation to the information involved, or for other legitimate purpose such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs vary for different type of information, the context of our interactions with you or your use of Ludo Services result in different retention periods for different type of information. Where we do not need your information in order to provide Ludo Services to you, we retain it only for so long as we have a reasonable business purpose in keeping such data.
HOW TO MANAGE YOUR INFORMATION
The privacy settings allow you to control whether or not to share certain information and whether you wish to entertain certain functions.
You may also delete your account. To delete your account, you may email （email address：imagineindias@outlook.com ）us indicating in English that you would like to delete your account, after which you will receive instructions from us. You will need to follow our instructions in order to delete your account. Once your account is deleted, you will not be able to restore your account and all your historical data on Ludo Services will be deleted after certain period of time (usually within 24 months), expect for certain behavioral data which will be anonymized for statistical research.
Note that certain third parties may retain copies of your information even after your Ludo account has been deleted. You can manage and delete Ludo third party integration’s account via the Imo or Facebook settings page at https://www.facebook.com/help/delete_account .
SECURITY OF YOUR INFORMATION
We take appropriate administrative, technical and physical security measures to safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees are permitted to access personal information, and they may do so only for permitted business functions. In addition, we use encryption in the transmission of certain your personal information between your system and ours, and we use firewalls to help prevent unauthorized persons from gaining access to your personal information. Please be advised, however, that we cannot fully eliminate security risks associated with the storage and transmission of your personal information. You should use caution whenever submitting information through Ludo Services and take special care in deciding which information you provide us with.
You are responsible for maintaining the secrecy of your password and account information at all times.
AUTHENTICATIONS
FACEBOOK AUTHENTICATION
If you use Facebook Login for authentication, Facebook may use your personal information for their purposes. In this situation, please refer to Facebook’s privacy- and other relevant policies.
LOGIN
When the user registers and login via Facebook, the platform will request to acquire the user’s profile picture, nickname, region & gender, which requires the user’s permission. The platform is unable to acquire the above personal information if the user did not permit it.
– OTHER DATA
– User’s friends will not be notified upon permitting access and the platform will not use the friends’ data for other users.
Users can disable/leave the Facebook login/authentication, the platform will no longer be permitted to gain user’s data.
PLAY AS GUEST
If user play as a guest, then we are not able to collect their personal information.
We may collect their non-personal information to build their user profile.
MULTIPLAYER
Across the globe, different players are invited to play the game. All the data inside the game is secured. The game allows you to chat with friends. We can only access the real-time chat. We don’t save your chats or archive them.
How do I request data deletion on Facebook?
Click the Your Facebook Information link under Security and Login and navigate to the Delete Your Account and Information link. Once there, you’ll have the option to Deactivate Account, which will allow you to either keep Messenger access, Download Your Information, or Delete Account.
User Data Deletion Callback URL or Data Deletion Instructions URL.
If you want to delete your game activities for Ludo game, you can remove your game activities by the following these steps.
1. Go to your Facebook Account’s Setting & Privacy. Click “Settings”
2. Look for “Apps and Websites” and you will see all of the apps and websites you linked with your Facebook.
3. Search and Click “Ludo Classic Star” in the search bar.
4. Scroll and click “Remove”.
5. Congratulations, you have successfully removed your app activities and data from the Ludo Club™ : Online Game Chat App
13. CHANGES TO OUR PRIVACY POLICY
We occasionally modify our Privacy Policy and any changes we may make to it in the future will be posted on this page and, where appropriate, notified to you by e-mail or other message.
Contact Us : imagineindias@outlook.com
